Privacy Policy for davidhorsey.com

1. Introduction

At davidhorsey.com, we recognize and respect your right to privacy and are committed to protecting the personal information you share with us. We handle your data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), with the utmost care, transparency, and responsibility.

2. Scope of This Policy and Data Controller Information

This Privacy Policy applies to all personal data collected through the website available at davidhorsey.com (the “Site”). For the purposes of GDPR and other applicable laws, davidhorsey.com is the data controller responsible for the processing of your personal data. For questions or concerns, you may contact us at [email protected].

By using our Site, you acknowledge that you have read and understood this Privacy Policy, and consent to the practices described herein.

3. Categories of Personal Data We Collect

We may collect, use, store, and transfer personal data that falls into the following categories:

a) Usage Data
Information about how visitors use and interact with our Site. This includes IP address, browser type and version, device type, operating system, referring URLs, time zone settings, page views, site navigation paths, and session duration.

b) Account Data
When users create an account or place an order, we may collect full name, email address, phone number, billing and shipping addresses, and login credentials.

c) Profile Data
Preferences, purchase history, browsing behavior, feedback, reviews, and any data provided voluntarily through interactions on the Site.

d) Communication Data
Records of communications with us including inquiries, support requests, feedback, emails, and correspondence history.

e) Technical Data
Information on your device and connectivity including device model, configuration settings, language preferences, and browser plug-ins.

f) Transaction Data
Details of products or services purchased, payment details (excluding full card numbers), billing information, delivery tracking data, and communications pertaining to transactions.

g) Preference Data
Marketing consent status, communication preferences, and product interest profiles, as collected through forms, cookies, or direct engagement.

4. Legal Bases for Processing Personal Data

We process personal data lawfully based on:

– Consent: When you have explicitly given us permission, including for the use of cookies, marketing communications, or newsletter subscriptions.
– Contractual Necessity: To perform pre-contractual steps or fulfill a contract with you, such as delivering orders or managing accounts.
– Legal Obligations: To comply with regulatory or legal requirements, including accounting and fraud prevention.
– Legitimate Interests: For purposes such as improving website functionality, understanding customer behavior, ensuring network and information security, and communicating relevant offerings (where permissible by law).

5. Your Rights Under GDPR and CCPA

Individuals whose data we process have the following rights:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your data, subject to legal retention requirements.
– Right to Restriction of Processing: You may request temporary suspension of data processing under certain conditions.
– Right to Data Portability: You can request a machine-readable copy of your data and have it transmitted to another controller.
– Right to Withdraw Consent: Where applicable, you may withdraw your consent at any time.
– Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or direct marketing.
– Right Not to Be Subject to Automated Decision-Making: We do not perform any profiling that has a legal or significant effect on individuals.

California residents may also exercise:

– The right to know what categories and specific personal data we collect and disclose.
– The right to request deletion of personal data.
– The right to opt-out of the sale of personal data, if applicable.
– The right to non-discrimination following the exercise of these rights.

Requests can be made by contacting [email protected]. We may require identity verification prior to addressing any requests.

6. Security Measures

We implement industry-standard technical and organizational measures to protect your personal data, including:

– Encryption of data in transit and at rest
– Access restrictions based on roles and responsibilities
– Secure server environments and firewall protection
– Regular system backups and integrity monitoring
– Staff training on data protection and confidentiality

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

7. International Data Transfers

Personal data collected by davidhorsey.com may be transferred to and processed in countries outside of your jurisdiction. In such cases, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, in order to provide lawful cross-border data transfers and to ensure data subjects’ rights are upheld.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Retained up to 12 months for analytics and performance monitoring
– Account and Transaction Data: Retained for up to 7 years for tax, legal, and reporting obligations
– Profile and Preference Data: Retained for as long as you have an active account or until we receive a deletion request
– Communication Records: Retained for up to 3 years or longer where required for customer service documentation

When data is no longer needed, it is securely deleted or anonymized.

9. Cookie Policy

Our Site uses cookies and similar tracking technologies to provide functionality, understand user behavior, analyze performance, and present marketing content. Cookies fall into these categories:

– Essential Cookies: Required for basic site functionality and cannot be disabled
– Functional Cookies: Remember user choices and preferences
– Analytics Cookies: Help us understand usage patterns and improve the Site’s performance
– Performance/Advertising Cookies: Track browsing habits to display targeted ads

10. Cookie Management and Compliance

Upon first visit to davidhorsey.com, you’ll be presented with a cookie banner that allows you to manage consent. You may change or withdraw your cookie preferences at any time via the cookie settings interface or by modifying your browser settings. Our use of cookies complies with GDPR consent requirements and CCPA’s “Do Not Sell My Personal Information” provisions, as applicable.

If required, our cookie framework respects Global Privacy Control (GPC) signals submitted through supported browsers.

11. Children’s Privacy

The Site is not directed at, and we do not knowingly collect data from, children under the age of 13. If we discover that we have inadvertently collected data from a child, such data will be deleted promptly. If you believe that a child has provided us with personal data, please contact us at [email protected] so that we may take appropriate action.

12. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage users to review this policy from time to time. Where changes are material, we may notify you through the Site or via email.

13. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection representative at:

Email: [email protected]

We are committed to resolving privacy-related concerns efficiently and transparently.

This Privacy Policy is intended to comply with applicable data protection laws including the GDPR and CCPA. Your trust is important to us, and we are committed to protecting your personal data. For any concerns relating to this Privacy Policy or your personal information, please reach out to us at [email protected].